Protocol Paralysis: The Proprietary Communication Deadlock That Is Quietly Costing Airlines Millions
The in-seat systems aboard most commercial aircraft cannot communicate meaningfully with one another, a consequence of decades of proprietary engineering decisions that served individual manufacturers while creating an operational blind spot for airlines. Real-time diagnostics, predictive maintenance, and passenger-level analytics remain largely theoretical capabilities because the underlying data infrastructure was never designed to support them. The financial consequences—ranging from delayed